MDS continues to manage and support a variety of e-commerce functions following the launch of ShopUW+. See below for areas where MDS continues to provide support. For other ShopUW+ system administration functions historically handled by MDS staff in Shop@UW, please contact UWSA Problem Solvers.
Functions Supported by MDS
MD # Account Administration
MD accounts are used for MDS/SWAP-related financial transactions and service requests.
Submit requests for a new account or an edit to an existing account:
MDS-CORESTOCK
The Verona Operations MDS warehouse maintains an inventory of popular products so you can take advantage of bulk pricing and reduce delivery times on orders.
ShopUW+ Order Info and Package Tracking
Users should contact MDS Customer Service for ShopUW+ order details.
Request ShopUW+ order tracking information by filling out the package tracking request form:
ShopUW+ Order Returns and Return Pick-up Requests
Return information, including MDS-CORESTOCK returns, is available on ShopUW+ Essentials. You can request MDS pick up authorized returns for certain vendors.
AIRGAS Cylinder Rental Charges
Updates to cylinder rental funding need to be submitted using the Cylinder Rent Adjustment Form in ShopUW+ Essentials. For other billing questions, please contact MDS Customer Service.
Questions about Airgas orders should be routed directly to Airgas at mwe.madison@airgas.com or (608) 241-1440.
Request UPS Package Shipping
MDS will collect, process, and ship your UPS package or freight upon request. Processing and shipping charges will be applied to your provided funding string. UPS collects all outbound packages from MDS each weekday.
Contact MDS Customer Service
1061 Thousand Oaks Trail
Verona, WI 53593
(608) 497-4419